Beyond Smart Cities — People First Approach

Human-centred, co-creative, and transdisciplinary methodologies in research & practice.

Urban informatics is the study, design, and practice of urban experiences across different urban contexts that are created by new opportunities of real-time, ubiquitous technology and the augmentation that mediates the physical and digital layers of people networks and urban infrastructures.
Urban Informatics - People
Urban Informatics - Places
Urban Informatics - Technologies

What We Do


We examine, communicate, and design how people, places, and technologies come together to create urban experiences.

We apply diverse established and novel methods of enquiry to identify challenges and opportunities in urban environments, across socio-cultural, economic, ecological, and technological spheres. We design innovative technologies, interventions, and services to respond to such challenges and opportunities through meaningful engagement with individuals, communities, and organisations across the public, private, not-for-profit, and education sectors. Our aim is to research and co-create urban futures that are more liveable and equitable. Thus we dare to ask difficult questions and go an extra mile to ensure the most insightful, impactful outcomes.

See our projects and partners.

Who We Are


We bring our diverse ways of thinking and creating for collaborative and innovative action for today and the future.

The lab was founded in 2006. Since then we have rapidly evolved into an internationally recognised research and development lab. As a key part of the QUT Design Lab, our vision is to go beyond disciplinary boundaries to generate and harness actionable knowledge focusing on urban contexts. As such, our team consists of researchers and practitioners from a wide range of backgrounds across people, places, technologies: humanities and social sciences; design, planning, and architecture; human-computer interaction, information technology and computer science. We are always keen to connect with individuals and organisations who share the passion for trans- and inter-disciplinary research and development to together create better urban futures.

Join us.

Urban Informatics - Related Fields

Master, PhD, and Research Internships 2017

Join our lab and research into human-computer interaction, urban design, ubiquitous computing, and related topics.

Find out more